Conditions of Sale and Payment Terms: All purchases of any goods or services on or from Alumisonic Incorporated you must be at least eighteen (18) years of age or the applicable state age of majority. A 50% deposit will be required to place an order in the production schedule. Acceptable payment methods include Visa, Mastercard, Bank Debit Cards, Paypal, Money Orders, Cashiers Checks, or Personal Checks. Paypal, Money Orders, Cashier”s Checks, and Personal Checks must be cleared in the Alumisonic account in order to start work on an Alumisonic Guitar. A custom Specification Sheet or shopping cart checkout receipt will also be validated either by email, fax or mail. The Specification Sheets will include all the details of your instrument and the estimated completion time. If you cancel your order prior to completion time, your 50% deposit will be returned upon the quoted completion time of the instrument minus a 5% restocking fee.
The remaining 50% of the purchase price of the instrument, plus accessories, shipping, handling and sales tax will be collected upon completion of the instrument. The entire balance must be paid in full before the instrument is shipped.
Online and Phone Ordering: Domestic-USA shipping rates will be calculated after your order has been placed and then applied to your balance. International- shipping rates will be calculated after your order has been placed with Alumisonic Incorporated and charged separately. You are responsible for any import duties and taxes which your country may levy on your purchase(s) when you are exporting from the United States.

Customer Data Privacy Policy: Alumisonic Incorporated has created this privacy statement in order to demonstrate our firm commitment to our visitors and customers privacy. The following discloses our information gathering and dissemination practices for this website: Our visitors and customers IP addresses are used to help us identify them and their shopping carts only. Our site uses cookies to keep track of our shopping cart. This site also uses an order form for customers and visitors to request information, products and services. We collect visitors and customers information (for example email addresses) and financial information (like account or credit card numbers). Contact information is used for purchase orders, to be added to our mailing list, receive newsletters, or to communicate with customers and visitors in order to provide customer service. Financial information is used to bill our customers for requested products and services provided by Alumisonic Incorporated only.
Any information collected is never sold, rented, loaned, or the like to any third party for any reason. The contact information for the customer is used only for the purpose of communicating with our customers and visitors in order related or product information related issues. We will occasionally send emails regarding expansion of our product lines. If you do not wish to receive these emails please email customer service at and request to be removed from these mailings.
All information submitted is confidential in nature and will not be disclosed to anyone except under subpoena in a court of law.

Alumisonic Incorporated Guitars 3-Day Approval Policy: Our goal as a luthier is to provide our customers with 100% satisfaction. Upon receiving the guitar, you will have 3 days (from delivery) to examine your purchase. If the guitar does not meet your approval, Alumisonic will refund the purchase price minus shipping fees and a 5% restocking fee provided that the instrument is returned in its original factory condition.

Alumisonic Incorporated Return Policy and Procedure: Before returning your Alumisonic guitar contact us by phone at 631.741.2528 or by email at so we can provide you with a Return Authorization Number prior to shipping. All shipping and insurance is the responsibility of the customer. The instrument, case and all accessories must remain in original factory condition. This includes all papers, warranties, included accessories and tags. The original Certificate of Authenticity must accompany the guitar or the return policy will not be honored. If anything is altered all approval privileges will not apply and the refund will be declined. Securely pack the instrument in its case and /or its original packing materials and ship via UPS insured and PREPAID. Once we receive the instrument we will refund the instrument's price minus a 5% restocking fee, and any additional shipping charges should they arise.

Alumisonic Guitars Limited Guitar Warranty:
Alumisonic Guitars warranties its instruments to be free from defects in materials and workmanship for as long as it is owned by the original retail purchaser one year from purchase date, and is subject to the limitations set forth herein. This warranty applies only to the original retail purchaser when the instrument is purchased from Alumisonic or an authorized Alumisonic Guitars dealer, and requires the purchaser to supply a copy of the original proof of purchase (original sales receipt with the instrument serial number and his / her name indicated as the purchaser, thereon) at the time service is requested.

Electronic components, and tuning machines, are warranted for a period of one year from the date of original purchase.

Repair service of defects covered by this warranty can be performed only at the Alumisonic shop.

All transportation, insurance and freight charges associated with warranty service and repairs on Alumisonic Guitars are the responsibility of the purchaser, as is any service initiated for the purpose of customizing adjustments beyond factory specifications. Initial standard setup and adjustment of the instrument and its components at the time of purchase are considered normal dealer preparation.

Limitations and exclusions:

The following items are not covered by this warranty.
-Any instrument whose serial number is missing, or has been altered or tampered with in any fashion.
-Any instrument purchased from anyone other than Alumisonic or an authorized Alumisonic Inc. dealer.
Strings and batteries..
-Normal wear and tear on any part of the instrument including jacks, controls and switches, worn frets, plated surfaces, tuning machines, pick guards, saddles and nuts, etc.
-Instruments which have been serviced by unauthorized persons (any person other than Alumisonic Inc. or any authorized service centers and technicians holding a certificate of warranty service authorization for the period during which the work was performed).
-Defects in finishes, or cracks, splitting, or warpage due to changes in temperature or humidity, exposure to sun, fire, moisture, body salts and acids, or other chemicals.
-Case and case hardware wear and tear.
-All other defects and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, or acts of Nature.

Alumisonic Incorporated assumes no liability for property damage resulting due from failure of this product, nor any loss of income, satisfaction, or damages arising from the loss of use of same due to defects or availability of same during service.

Any warranties implied by law (including warranties of merchantability or fitness) are limited to the duration of this express limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

*Applicable in the US and Canada only. Warranties outside these countries are as defined by the authorized Alumisonic Inc. Distributor for your country or region, and may vary from the above in terms and/or length.

All warranty work requires a Warranty Authorization Number. Contact Alumisonic Inc. prior to any warranty claims.

All Alumisonic Inc. instruments are set up at our shop with D'Addario USA strings. We cannot guarantee top performance of your instrument if strings other than D'Addario USA strings, are used.

Indemnification: You agree to indemnify and hold harmless Alumisonic Incorperated and its owners, affiliates, officers, directors and employees from any claim or demand, including reasonable attorneys fees, made by any third party arising out of or related to your violation of this Conditions of Use, or your violation of any law, regulation or third-party right.

Limitation of liability: The entire risk arising out of the use of the site, the use of any products and/or services offered on or in connection with the site remains with you. In no event shall Alumisonic Incorporated or any of their officers, directors, or employees be liable for any consequential, incidental, direct, indirect, special, punitive, or other damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other financial loss) arising out of these conditions of use or the use of or inability to use any products or services, with the delay or inability to use the site or related services, the provision of or failure to provide products or services, or for any information, products, services and content obtained through the site, or otherwise arising out of the use of the site whether based on contract, tort, negligence, strict liability or otherwise even if Alumisonic Incorporated has been advised of the possibility of such damages. Notwithstanding anything else in this Conditions Of Use or posted on the site, the maximum liability Alumisonic Inc. shall have is limited to any amounts actually paid to Alumisonic Incorporated by the user. Order information such as billing or shipping address that is inaccurate or incomplete may result in delays that shall not be the responsibility of Alumisonic Incorporated.

Applicable Law; Jurisdiction: The Alumisonic site is created and controlled by Alumisonic Incorporated in the State of New York, USA. The laws of New York State will govern the Conditions of Use. Each of Alumisonic Incorporated and you the user agree to submit to the jurisdiction of the courts located within Suffolk, New York. The Conditions of Use, including all documents referenced herein, represents the entire understanding between you the user and Alumisonic Incorporated regarding the relationship of you the user and Alumisonic Incorporated and supersedes any prior statements or representations. Headings used in the Conditions of Use are for reference only and shall not affect the meaning of any terms. By visiting any area on the site or making a purchase via the site, you the user is deemed to have accepted the Conditions of Use.

Modification: Alumisonic Incorporated reserves the right to make changes to the site, posted policies and Conditions of Use at any time without notice.

To enact warranty, download and complete this form and send it to:

Alumisonic Incorporated
76 Highland Avenue
West Islip NY 11795 USA

Thank You for Purchasing an Alumisonic! We hope it brings your years of playing satisfaction!